Telehealth Services
A convenient way to connect with a licensed provider — when you need it most.
What is Telehealth?
Telehealth allows patients to consult with a licensed healthcare provider remotely to assess and treat certain medical conditions — without needing to visit a doctor’s office in person.
Depending on the type of consultation, care may be provided in two ways:
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Live (synchronous) visits: A real-time, two-way video appointment where the provider can see and hear you, similar to an in-person visit.
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Online (asynchronous) assessments: You submit your medical history, symptoms, photos, and/or videos through a secure platform. A provider reviews the information and makes a medical determination without a live appointment.
While telehealth is a convenient and effective option for many situations, it is important to understand that it may not fully replace a traditional in-person exam, as providers cannot use physical touch or other senses. Additionally, care decisions rely on the accuracy and completeness of the information provided.
Option 1: Prescription-Only Consultation
A fast, convenient way to request treatment for select conditions.
Patients will:
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Select the type of prescription or condition from the list
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Complete a secure online assessment (including medical history, symptoms, photos, and basic vitals)
What happens next:
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A licensed telehealth provider reviews your submission
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If appropriate, the provider will issue a prescription and send it directly to Cypress Wellness Pharmacy
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In most cases, no live appointment is required (a provider may request one if needed)
Once we receive your prescription:
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Our team will contact you to collect a $50 non-refundable processing fee
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After payment, we will review the prescription(s) and discuss pricing and next steps with you
Start a Prescription Consultation:
Option 2: Live Telehealth Appointment
Speak directly with a licensed provider in real time.
Patients will:
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Schedule a virtual appointment directly through our telehealth partner
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Pay for the visit through their platform (not through the pharmacy)
During your visit:
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The provider will evaluate your condition, discuss symptoms, and determine appropriate treatment
If a prescription is issued:
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It will be sent directly to Cypress Wellness Pharmacy
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Our team will contact you to review pricing and coordinate your medication
Schedule a Live Telehealth Visit:
Our Role in Your Care
At Cypress Wellness Pharmacy, we work alongside your telehealth provider to ensure a smooth and supportive experience. Once prescriptions are received, we:
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Review all medications for safety and accuracy
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Provide transparent pricing
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Offer guidance, counseling, and wellness support
We’re here to help you every step of the way — even beyond the prescription.
Important Information & Disclaimer (small text for bottom of page)
Telehealth services are provided by an independent third-party provider, XpediCare, LLC, and its affiliated licensed healthcare professionals. Cypress Wellness Pharmacy is not responsible for medical advice, diagnoses, treatment decisions, or outcomes resulting from telehealth consultations.
Telehealth is intended to provide convenient access to care but is not a replacement for traditional, in-person medical care when appropriate. Patients should use their discretion and seek immediate medical attention for emergencies or serious conditions.
All questions related to telehealth appointments, medical evaluations, or prescriptions issued through this service must be directed to the telehealth provider through their secure patient portal.
